2BTMI 2016
Monday 24 October 2016
Monday 17 October 2016
Activity 1: Name two open source software
Joomla
Like Drupal, Joomla also needs you to provide the database name during the installation. The installation process in Joomla is similar to Drupal except for a few extra options that Joomla provides during installation. For example, you can choose if your Joomla site should be offline after installation, and you get to see all the configurations before the final installation happens. Also, as a security feature, the installer requires removing the installation code folder after installation.
SugarCRM
SugarCRM is arguably the most well-known and most popular open source CRM system. It's also the basis for several other CRMs including SuiteCRM (which Opensource.com covered in 2013) and Vtiger.
SugarCRM performs just about every function a business might need, including customer, lead, and contract management; reporting and analytics; mobile support; and a suite of marketing tools.
SugarCRM is available in two versions: a hosted version and a Community edition. The hosted version is a paid version, and is available in three packages (if you want to get your feet wet, you can sign up for a seven-day free trial). Users can also download the Community edition and install it on their own servers. The Community edition lacks a number of the features of the hosted version, but is definitely useful for smaller businesses.
Monday 10 October 2016
What would happen if UPS information system would not avaible???
If UPS information systems were not available, it will affect the effectiveness of UPS because they will be facing some problem. The process of providing information to customer will be slow. This is because with this system customer will be able to check the status of any package from the desktop computer linked to the central computers and respond immediately to inquiries from customer. So without it, it will slowdown the process of providing information.
Next, the operation of UPS will become slow because UPS is using technology and information to monitor and controls the operation when information system does not avaible, it will effect to the operation of the organization.
Moreover, UPS need to spend more on the cost. The cost to deliver the product and monitor the performance of driver will increases when information system does not occur.
Next, the operation of UPS will become slow because UPS is using technology and information to monitor and controls the operation when information system does not avaible, it will effect to the operation of the organization.
Moreover, UPS need to spend more on the cost. The cost to deliver the product and monitor the performance of driver will increases when information system does not occur.
case study-chapter 1 business information system in your career
Question 2- What technology are used by UPS? How are these technology related to ups's business strategy?
UPS used the dispatcher in computer center to download the label data and use special software to create the most efficient delivery route for each drive that consider traffic,weather condition and the location of each step.
To further increase cost saving and safety, driver are trained to use "340 method" developed by industrial engineers to optimize the performances of every task from lifting and loading boxes to selection a package from a shelf in the truck.
USP has also used handheld computer called delivery information Acquistion device(DIAD) which can access wireless cell phone network.Drives can know their task by handled , the DIAD has function which is automatically captures customers signatures.
UPS used the dispatcher in computer center to download the label data and use special software to create the most efficient delivery route for each drive that consider traffic,weather condition and the location of each step.
To further increase cost saving and safety, driver are trained to use "340 method" developed by industrial engineers to optimize the performances of every task from lifting and loading boxes to selection a package from a shelf in the truck.
USP has also used handheld computer called delivery information Acquistion device(DIAD) which can access wireless cell phone network.Drives can know their task by handled , the DIAD has function which is automatically captures customers signatures.
What strategic business objective do UPS information system address?
Answer:
The strategic business objective that UPS information system address were provided best customer services to the customers. Every year UPS spend more than $1 billion to maintain high level of customer services.
UPS also focus on improve the efficiency of the performance. UPS invest and use a lot of systems or software to increase the company performance. For example, Packing Tracking System, UPS using this system yo monitor and re-route package throughout the delivery process. The UPS can always improve operational efficiency.
The others strategic business objective is lower cost. UPS was keeping costs low to compete with competitors like FedEy. By using information system in UPS, it can reduce cost of operation.
The strategic business objective that UPS information system address were provided best customer services to the customers. Every year UPS spend more than $1 billion to maintain high level of customer services.
UPS also focus on improve the efficiency of the performance. UPS invest and use a lot of systems or software to increase the company performance. For example, Packing Tracking System, UPS using this system yo monitor and re-route package throughout the delivery process. The UPS can always improve operational efficiency.
The others strategic business objective is lower cost. UPS was keeping costs low to compete with competitors like FedEy. By using information system in UPS, it can reduce cost of operation.
Case Study Question 1
Question 1 : What are the inputs, processing and output of UPS's package tracking system ?
1. Inputs of UPS's package tracking system is scan bar-coded label attached to a package which contains detailed information about the sender , the destination and when the package should arrive.
2. The processing of UPS's package tracking system is before the package is picked up , information from the "smart" label is transmitted to one of UPS's computer centers in Mahwah, New Jersey or Alpharetta, Georgia and sent to the distribution center nearest it's final destination.
3. The output of UPS's package tracking system is customers download and print their own labels using special software provided by UPS or by accessing the UPS Web site.
1. Inputs of UPS's package tracking system is scan bar-coded label attached to a package which contains detailed information about the sender , the destination and when the package should arrive.
2. The processing of UPS's package tracking system is before the package is picked up , information from the "smart" label is transmitted to one of UPS's computer centers in Mahwah, New Jersey or Alpharetta, Georgia and sent to the distribution center nearest it's final destination.
3. The output of UPS's package tracking system is customers download and print their own labels using special software provided by UPS or by accessing the UPS Web site.
Case Study MIS Qustion 3
Question 3
What strategic business objective do UPS information system address?
Answer:
The strategic business objective that UPS IS address is to provide best customer services to customers.
Every year UPS spend more than $1billion to ensure the level of customer services to be maintained.
On the other hand, UPS focus on efficiency of performance. UPS invest and use alot of software to increase company performance. For example, UPS uses package tracking system to monitor and reroute package throughout delivery process.
Besides, UPS's strategic business objective is to lower cost. UPS keeps costs low in order to survive in stiff competition, for example, FEDEX, airborne etc. Hence, using IS is a must for UPS to lower operational costs.
What strategic business objective do UPS information system address?
Answer:
The strategic business objective that UPS IS address is to provide best customer services to customers.
Every year UPS spend more than $1billion to ensure the level of customer services to be maintained.
On the other hand, UPS focus on efficiency of performance. UPS invest and use alot of software to increase company performance. For example, UPS uses package tracking system to monitor and reroute package throughout delivery process.
Besides, UPS's strategic business objective is to lower cost. UPS keeps costs low in order to survive in stiff competition, for example, FEDEX, airborne etc. Hence, using IS is a must for UPS to lower operational costs.
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