If UPS information systems were not available, it will affect the effectiveness of UPS because they will be facing some problem. The process of providing information to customer will be slow. This is because with this system customer will be able to check the status of any package from the desktop computer linked to the central computers and respond immediately to inquiries from customer. So without it, it will slowdown the process of providing information.
Next, the operation of UPS will become slow because UPS is using technology and information to monitor and controls the operation when information system does not avaible, it will effect to the operation of the organization.
Moreover, UPS need to spend more on the cost. The cost to deliver the product and monitor the performance of driver will increases when information system does not occur.
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