Joomla
Like Drupal, Joomla also needs you to provide the database name during the installation. The installation process in Joomla is similar to Drupal except for a few extra options that Joomla provides during installation. For example, you can choose if your Joomla site should be offline after installation, and you get to see all the configurations before the final installation happens. Also, as a security feature, the installer requires removing the installation code folder after installation.
SugarCRM
SugarCRM is arguably the most well-known and most popular open source CRM system. It's also the basis for several other CRMs including SuiteCRM (which Opensource.com covered in 2013) and Vtiger.
SugarCRM performs just about every function a business might need, including customer, lead, and contract management; reporting and analytics; mobile support; and a suite of marketing tools.
SugarCRM is available in two versions: a hosted version and a Community edition. The hosted version is a paid version, and is available in three packages (if you want to get your feet wet, you can sign up for a seven-day free trial). Users can also download the Community edition and install it on their own servers. The Community edition lacks a number of the features of the hosted version, but is definitely useful for smaller businesses.
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